1) Service delivery, the topmost criterion of performance
2) Rapid Action Car Emergency or RACE -- the story
3) Vehicles for environmental care
4) Value proposition for auto manufacturers
5) Scope for service offerings in other areas
6) Impact of slowdown on the vehicles market
7) Roadside assistance, as a service, is not recognised
8) Are manufacturers sensitive to the need for roadside assistance
9) Car maintenance and usage patterns across the country
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