1) Biggest issue before HR today
3) Does HR get a seat in the boardroom
4) Lessons from music for HR professionals
5) How often do HR professionals mingle with other professionals
6) What should be the core competency of the HR professional
7) Making HR models accessible to people
8) Observations about HR practices in India
10) Key deliverable of HR function
11) Concept of human capital quality
12) External market brand and employment brand
14) Remarks about global culture
16) Never give your personal power away
17) First sin is to shirk accountability and adopt an advocacy position
18) Example of call centre response
19) Best practices vs national norms
20) Attack, defence and other strategies in HR
22) Two questions you should ask yourself at the end of the day
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