Excellence has to be a habit, it is not a destination or milestone
Nation-wide survey on organisational excellence conducted in association with KPMG
Common attributes of speakers chosen for the conference
Two categories of learning - recursive and combinatorial
What has been the response to the views on excellence
Fuzziness is not an issue when dealing with excellence
Does organisational excellence get attention during slowdown
Are boardrooms discussing quality
Approach towards quality certifications in India and other countries
Short-term demands vs Long-term goal of excellence
Culture-building requires inspiration from leaders, not direction
Media coverage of business excellence
How academia can identify excellence among organisations
Change required at the school level
Two essential factors to make cultural change feasible in organisations
Align quality initiatives to business strategy
The ROI concern can stifle quality initiatives
Who can be the change agents within organisations
Individual, team, and organisational excellence
Definition of performance and excellence should not be short-sighted
Competency vs Mere performance, when staffing
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