Saturday, April 4, 2009

P. G. Raghuraman - Videos













Stimulating growth is the top priority, and this demands going back to clients
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Industries are reshaping, financial sector is getting completely revamped

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What do clients expect from us

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More important than price and cost is the perceived value by customers

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Some of the exciting projects we are working on

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Our engagement with the financial services sector

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Virtualisation, modularisation, and integration - three pillars that drive next wave of efficiency

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What is modularisation

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Many inefficiencies happen in the interfaces

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On what we look for in acquisitions

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Post-merger integration work for clients

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The 'resources' vertical

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Pressure to change and improve is a common thread among both private and public sectors

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Diploma in BPO launched with IGNOU, nurses training in Africa

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Two big trends in the industry

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What makes someone employable in the BPO and outsourcing industry

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High Performance Delivered - the Golf example

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Clients demand high performance consistently

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Understanding and relating to the client's culture is key, when working synergistically

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On culture of companies


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Examples of working with small and medium enterprises

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Lot of scope for work in India

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Consulting, technology, and outsourcing bundled together well to make a difference to clients' outcomes

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First offshore delivery was in the Philippines, in 1985

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How we shape solutions

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On IT services companies buying up consulting organisations

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How will the industry be over the next 10-15 years

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Talent management within the organisation

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We provide inputs to educational institutions to help them align the course to industry requirements

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Our employees' work with Dr Reddy's Foundation

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Remembering my teacher

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If you stop learning, you stop growing

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It is the responsibility of leaders to provide employees with learning opportunities

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Successful leaders are those who have experimented

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Leadership development programmes

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Power of Now - a powerful concept

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People don't resist change, they resist being changed

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To resolve conflicts, stop taking things at face value

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Conflicts are an indication that people are challenging for doing something better though emotions make things seem negative

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Journey to Muktinath in the Annapoorna range in the Himalayas

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Resilience, the hallmark of a leader

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What differentiates high-performing companies

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Not just speed, but momentum

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Being too busy vs right focus

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Consulting today is not just advising, but transformation


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There's a lot to learn after plus two, choose what you are interested in (Tamil)

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Nano is a great example of emerging market-driven innovation

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There are courses on learning

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Knowledge management is a base requirement for an organisation to grow

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Knowledge Exchange

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