Monday, March 23, 2009

Ranjit Narasimhan - Videos


Companies are available at attractive valuations

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On Engineering education in India, faculty, industry-academia interaction

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My message to placement officers is that the downturn is not going to last forever

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When it comes to outsourcing it is economics, rather than politics, that guides businesses


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Outcome-based pricing enhances revenue per employee


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Communication and empathy are areas where Indian workforce can do better

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BPO is a homogeneous name for heterogeneous services

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Are there common misconceptions about BPOs

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Does the BPO industry have a strategy

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Ministers from other countries come to India to promote BPOs back home

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Unique challenges of a BPO job

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Reducing cost of bandwidth, increasing reliability, and cultural transformation are factors behind BPO industry's growth

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The 'Rule of Three' and its application

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Extremely good experience in the UK and the award we won as the Investor of the Year

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We are not downsizing, but revenue increase will come from our focus on platform-based services, rather than through head-count growth

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We are not downsizing, but revenue increase will come from our focus on platform-based services, rather than through head-count growth.mp4

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There has been a definite change in the approach of customers towards BPOs

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On whether Indian business are looking at BPOs, and also on impact of currency movements

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Data protection, information security, and business continuity - how are these ensured

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The shape of BPO industry as I see it 20 years later


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Improvements in procurement management, and reverse auction work - examples of success


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Recent order that we won is of a large utility company in the UK

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