Monday, March 23, 2009

Ranjit Narasimhan - Videos


Companies are available at attractive valuations

On Engineering education in India, faculty, industry-academia interaction

My message to placement officers is that the downturn is not going to last forever

When it comes to outsourcing it is economics, rather than politics, that guides businesses


Outcome-based pricing enhances revenue per employee


Communication and empathy are areas where Indian workforce can do better

BPO is a homogeneous name for heterogeneous services

Are there common misconceptions about BPOs

Does the BPO industry have a strategy


Ministers from other countries come to India to promote BPOs back home

Unique challenges of a BPO job

Reducing cost of bandwidth, increasing reliability, and cultural transformation are factors behind BPO industry's growth



The 'Rule of Three' and its application

Extremely good experience in the UK and the award we won as the Investor of the Year

We are not downsizing, but revenue increase will come from our focus on platform-based services, rather than through head-count growth

We are not downsizing, but revenue increase will come from our focus on platform-based services, rather than through head-count growth.mp4

There has been a definite change in the approach of customers towards BPOs

On whether Indian business are looking at BPOs, and also on impact of currency movements

Data protection, information security, and business continuity - how are these ensured

The shape of BPO industry as I see it 20 years later


Improvements in procurement management, and reverse auction work - examples of success



Recent order that we won is of a large utility company in the UK

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