Lessons from economic meltdown
Cost-efficiencies proactively offered to customers
Optimising people and time
Current big players vs agile players
On the Satyam story
Every disruption has levelled the playing field
Customer experience, a disruptive force in the services economy
Difficult to sustain linear growth in a services company
Our approach to non-linear growth through reuse of software solution components
Knowledge management platforms are very key in service industry
Account-based marketing strategy looks at the future competition scenario of clients
Many companies are cutting R&D, Sales teams, as panic reaction to economic crisis
Obama may bring in lot more scrutiny of outsourcing and offshoring
Blended rate will become the norm rather than on-site and offshore rates
Will India be less impacted by economic downturn than the West
What do prospective customers look for in a vendor
Corporate culture is made of hundreds of stories, which are getting increasingly published in the US
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