Monday, February 16, 2009

Raj Mruthyunjayappa

"In a downturn like what we are experiencing, CRM can make a difference to the revenues, by building relationship and loyalty with customers."

Raj Mruthyunjayappa, MD, Talisma
February 16, 2 pm









1 comment:

Murali said...

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Rajendra Mruthyunjayappa is Managing Director for Talisma's APAC operation and is also responsible for International Services and Support.

Raj has been with Talisma Corporation for over nine years and has played several roles in engineering, services, business operations and business development. He has a rich background in Information Technology and has helped organizations such as Aditi Technologies and Visual Commerce set strategic direction, improving and implementing effective processes across customer facing departments.

He has over a decade of experience working in United States managing global services operations, right shoring and data center operations. Raj has also been instrumental in setting up Software-as-a-Service, Remote Assistance Services and global support programs at Talisma, which are now generating multi-million dollars of revenue.

Raj holds a bachelors degree in electronics and a Masters degree in computer applications from Mysore University.
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Talisma Corporation Pvt. Ltd. is the leading Customer Relationship Management (CRM) software solutions provider. Talisma enables organizations to globally deliver an exceptional customer experience throughout the customer lifecycle. Talisma solutions improve customer satisfaction by integrating the power of email, phone, chat, SMS text messaging, print, portal, mobile, and Web self-service with a robust and mature Web services platform, comprehensive analytics, and a system-wide knowledgebase. Talisma serves a variety of industries through its vertical solutions. For more information, visit www.talisma.in.
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o Acquisition of Talisma’s CRM division by Campus Management

o Talisma’s ‘Walk in to the Future’ campaign (recruitment drive)

o Launch of Talisma’s next generation Sales Force Automation Solution

o Plans going forward
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