Three fundamental philosophies I believe in
Three key challenges for the hospitality industry
Re-branding exercise in Courtyard by Marriott
Serving the community, guests, associates and new initiatives
The internal customer is as important as the external one
Training programmes for associates
Training is not a cost, it's an investment
Online recruitment process within the company
We need to groom the young talent by investing in coaching and mentoring
If you are aspiring for a career in the hospitality industry what should you do
We are looking at cutting waste, rather than cost
Sunday Brunch, a pioneering idea that continues to be popular
Demand for banquet and office spaces has gone up
Complete family package for the weekends
Initiatives for celebrating the third anniversary
Cook-and-Dine event with live cooking demonstration by the Chef
Security and hospitality go hand in hand
'Events by Courtyard' reaches outdoor catering to corporates
Security preparedness to ensure nothing inappropriate happens in the premises
'Events by Courtyard' reaches outdoor catering to corporates
Security preparedness to ensure nothing inappropriate happens in the premises
Virtual concierge to offer one-stop-shop services for the traveller
Local area knowledge that associates share with guests
Best practices regularly disseminated - The 'Here I am' example

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