Thursday, February 12, 2009

Karan Berry - Videos






















Three fundamental philosophies I believe in



Three key challenges for the hospitality industry

Re-branding exercise in Courtyard by Marriott

Serving the community, guests, associates and new initiatives

The internal customer is as important as the external one



Training programmes for associates

Training is not a cost, it's an investment


Online recruitment process within the company

We need to groom the young talent by investing in coaching and mentoring

If you are aspiring for a career in the hospitality industry what should you do


We are looking at cutting waste, rather than cost

Sunday Brunch, a pioneering idea that continues to be popular


Demand for banquet and office spaces has gone up

Complete family package for the weekends

Initiatives for celebrating the third anniversary

Cook-and-Dine event with live cooking demonstration by the Chef


Security and hospitality go hand in hand

'Events by Courtyard' reaches outdoor catering to corporates

Security preparedness to ensure nothing inappropriate happens in the premises

'Events by Courtyard' reaches outdoor catering to corporates

Security preparedness to ensure nothing inappropriate happens in the premises

Virtual concierge to offer one-stop-shop services for the traveller

Local area knowledge that associates share with guests

Best practices regularly disseminated - The 'Here I am' example


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