Friday, August 29, 2008

G. Shankaran Nair - Videos

Are there differential standards for Indian customers

Contact management

Customer centricity in the public sector

Custommerce

Excessive focus on ROI

Four verticals in Servion

Is there an impact of slowdown

Performance last year

Promise of the Indian market

Three drivers of CIM

Vision of Custommerce

Voice of the customer

Voice of the customer

What is CIM

What makes an entrepreneur

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