Sunday, August 31, 2008

Kumar - Videos

4Ps that I follow
video

Accounting for CLV

video

Changing customer behaviour

video

CLV is not just one metric

video

Cover design of the book

video

Customer Referral Value

video

Difference to bottomlines

video

First purchase value and CLV

video

Forthcoming work

video

How I got into marketing

video

Imperatives for big businesses going global

video

Lifetime awards

video

Loyalty programmes

video

Marketing in airlines

video
My vision for India

video

Takeaways for SMEs

video

Technology in customer interaction

video

The leaders listen

video

The next book

video

True friends, butterflies...

video

What Indian banks need to do

video

Wheel of fortune

video

Work being done for banks

video

Work for the automobile industry

video

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