Sunday, November 25, 2007


"BPOs can profitably recruit from the economically less privileged, say the BOP, borrowing a phrase from CK Prahlad. We have named the initiative 'Plus2+' to indicate that the trainees have something more when they complete Plus 2. A 'school finishing school' for BPOs. Our first batch, which started on Oct 2, 2006 (which was both Gandhi Jayanthi and Vijaya Dasami), and it will be over in May 2008, and already companies have been pitching for the talent. Punjab Association has supported this initiative by dedicating a room for the purpose in MGR Adarsh School, JJ Nagar."

Naresh Purushotham and Lakshmi Kruti Vasan, co-founders of Crestcom India

November 25, over lunch

‘IQ gets you hired, EQ gets you promoted’


Murali said...

Naresh's bio...

From building his own award-winning ad agency from scratch to being a part of a founding team of the NGO, Helpage India, Naresh has a plethora of experience in the area of management. He has brought the accumulated experiences to educate and train the corporate leaders of tomorrow – management training.
Naresh is a part of the International Advisory Committee for Crestcom International. Apart from being one of the international training firm’s international facilitators, Naresh is a consultant for companies such as Phillips Software, Sundaram Finance, and Texas Instruments. He also gets invited as a keynote speaker in many seminars and conferences.
Having spent at least 10,000 hours of training managers and counting, Naresh also takes time off to pursue his other passion in life – Carnatic music. He holds a BA in Indian Music and has toured Europe as a performer. He spends his leisure time composing music and spending time with his wife of 26 years and two daughters.

Murali said...

Sun, Nov 25, 2007 at 3:29 PM
To: Chennai at
Cc: Kumar, sdash at
Naresh, Lakshmi
Great having you at lunch today.
0) First, a fact-sheet about Crestcom - milestones, financials
1) Is ‘soft skill’ universally talked about, or is it more so in India?
2) Who needs it more - the staff or the managers?
3) What is the role of the manager in retention?
4) Does rupee appreciation hit training budgets? - coders to consulting
5) About your BPO for BOP initiative.
6) Is there a shelf life for training?
7) Can there be over-training?
8) Balance between soft and hard skills?
9) By calling it soft skills is there an impression that it can soft-pedalled?
10) Bullet Proof - about it and its advantages. When can they be vulnerable?
11) When is someone fit for training? Any parameters.
12) Metrics of training effectiveness.
13) Any other points of interest.